Activity Log
Track every change made to your users since the day their account was created — what happened, when, and who did it.
Read the written steps24 guides with a video walkthrough
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Billistra Storefront
Launch your own branded customer-facing website where your customers sign in, check their expiry date, buy plans and renew themselves — paying through your gateway.
Read the written stepsConnect a Ministra Portal to Billistra
Add your existing Ministra portal, install the lightweight Billistra Agent with one command, and verify the API and database connections.
Read the written stepsCreate a New Customer
Add a customer to a portal, pick their tariff and billing cycle, optionally start them on a trial, and take the first payment from your wallet.
Read the written stepsCreate a Reseller
Only the Owner can create resellers. Assign their portals, billing type, currency and trial limits, then hand over the credentials Billistra generates.
Read the written stepsLive Status
Check whether a customer's box is online right now, what they are watching, and when it was last active — before you start troubleshooting.
Read the written stepsManage Sub-Resellers
Create sub-reseller accounts, choose which portals and billing periods they can sell, set their trial limits, and edit any of it later.
Read the written stepsMy Wallet
Check your balance and transaction history, top up by card or recharge code, download receipts, and transfer balance down to a sub-reseller.
Read the written stepsSend STB Events and Messages
Put a message on a customer's television, reboot their box, or send the same event to every user at once — immediately or on a schedule.
Read the written stepsEvent Log
See which STB events actually reached which boxes — delivery status, receipt status and timestamps, per user and per portal.
Read the written stepsImport Existing Ministra Users
Bring the users already living on your connected Ministra portals into Billistra billing — one at a time, or hundreds at once.
Read the written stepsRenew a Customer Subscription
Extend an existing customer straight from the customer list, changing their plan, cycle or duration at the same time if you need to.
Read the written stepsRequest a Refund
Made a payment for the wrong customer? Submit a refund request within 24 hours and your upstream Owner or Main Reseller can return it to your wallet.
Read the written stepsSet Reseller Pricing
Configure what each reseller pays for every tariff plan on every portal — and copy a whole price sheet from one portal to another when they match.
Read the written stepsSet Sub-Reseller Pricing
Give each sub-reseller their own price for every tariff plan, on every server, for every billing cycle — this is where your margin is set.
Read the written stepsSTB Event Templates
Load Billistra's ready-made message templates in one click, or write your own so common notices are always a dropdown away.
Read the written stepsUpdate MAC Address
Replace a customer's MAC address when they change device. The new MAC is pushed to Ministra immediately and the change is recorded in the audit log.
Read the written stepsChange Billing Cycle
Move a customer from monthly to quarterly, yearly or any other cycle you have been assigned — without disturbing the subscription they are already paying for.
Read the written stepsSTB Automation Rules
Let Billistra send STB events on its own — an expiry warning 24 hours before the subscription ends, a nudge after a trial expires, a welcome to every new user.
Read the written stepsUser Swap
Transfer the remaining time on an active subscription to an expired user — on the same portal or a different one — and see exactly how many days move across.
Read the written stepsChange Customer Package
Upgrade or downgrade a customer's package. Upgrades are prorated and activate immediately; downgrades cost nothing and take effect at the next renewal.
Read the written stepsPortal Connection vs. User Import
The single most common point of confusion — connecting a Ministra portal and importing its users are two separate processes, and only the second one puts customers into billing.
Read the written stepsEdit Customer Package Services
Turn individual services inside a customer's existing package on or off — adult content, regional channel groups, VOD, radio and backups.
Read the written stepsSwap Portal
Move a customer's subscription from one Ministra portal to another, paying only the price difference if the target portal costs more.
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