Sign In to Your Storefront
Your provider gives you a web address where you can manage your own IPTV subscription. Here is how to get in and what you will find.
sign in login storefront customer portal access code PINYour IPTV provider runs a storefront — their own website where you can check your subscription, renew it and see what you have paid for. It is separate from the app on your television.
What you need
- The web address. Your provider gives you this. It might be their own domain, such as
store.yourprovider.com. - Your login and password. These are the same credentials your provider set up for your service.
- An access code, but only if your provider has made their storefront private. If so, you will be asked for a 4–8 digit code before you can see anything.
Sign in
- Open the storefront address in any web browser — on a phone, tablet or computer.
- If you are asked for an access code, enter the code your provider gave you.
- Click Login.
- Enter your login and password.
You land on your dashboard.
What is on the dashboard
| Section | What it tells you |
|---|---|
| Current subscription | Your package name, whether it is active, your billing cycle, your expiry date and how many days are left. |
| Account information | Your login, name, email, phone, member-since date, STB model and address. |
| Notices | Messages from your provider, such as a payment being refunded. |
If you cannot get in
- Check you are using the exact address your provider gave you — storefronts are per-provider, so another provider's address will not recognise you.
- If your password does not work, ask your provider to reset it. They can do this for you.
- If you are asked for a code you do not have, ask your provider for the storefront access code.
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Last updated 1 Sept 2026