Type at least two characters to search every article.

Open Billistra
Customer Renewals & Payments 2 min

Renew Your Subscription

Extend your IPTV service yourself from your provider's storefront — pick a billing cycle, pay, and keep watching without a gap.

If your provider has enabled self-renewal, you can extend your own subscription from the storefront in about a minute.

Steps

  1. Sign in to your storefront .
  2. Click Renew Subscription on the dashboard, or Renew in the left menu.
  3. Choose a billing cycle — for example one month or one year. Longer cycles usually cost less per month.
  4. Select a payment method.
  5. Complete the payment.

Your subscription is extended as soon as the payment succeeds, and the new expiry date appears on your dashboard.

**Renew Subscription** sits directly under your current plan, next to My Purchases.

How the new expiry is worked out

The time you buy is added to your existing expiry date, not started from today. Renewing three days early does not cost you those three days.

If you cannot see a Renew button

Self-renewal is optional — each provider decides whether to switch it on. If there is no Renew button on your dashboard, your provider handles renewals themselves. Contact them and they will extend your subscription for you.

If the payment fails

  • Check the card details and that the card allows online payments.
  • Try a different payment method if your provider offers more than one.
  • If it still fails, contact your provider. They can renew the subscription on their side.

Was this article helpful?

Last updated 1 Sept 2026